The estimated time of completion that I quote you can only start AFTER a final production description is agreed one between the two us and any applicable deposit has been received. This time does not start at the time you first email me. Keep in mind that my work load does vary with the time of year. The production agreement will be in the form of a fax or email with your “ok” on it.
Sorry, we do not.
Sorry, we do not.
I can make a wide variety of alterations to chaps. Jackets, vests and pants are a one-on-one situation as they can very from style to style.
No, making a jacket larger is as complicated as the construction of the jacket.
Yes, I will walk you through the measurements that I need and will send you a diagram to help you out.
We’ll discuss what you are after first then I will send you samples.
Yes, this is an excellent way out for those who do not like the fit of a regular chap but still want protection and warmth.
You can visit www.foxcreekleather.com or I can put you in touch with any one of my customers who will vouch for my work.
No on jackets and vests, yes on chaps.
Yes, this is an excellent way to assure that you get the fit that you are used to.
Sorry, I do not.
Yes and no. This is tricky because I prefer to have you and your bike, in my shop and see you sit on the bike. I can change the way the seat fits you to a certain extent but I am not an seat builder.
Yes depending on the item. You’re welcome to send me the item so that I can take a look at it and give you my opinion. Please include return shipping.
No, I let you know that your funds will be held until I start the order.
All measurements must be taken while wearing riding clothes and boots.
All measurements must be taken be taken snuggly but not tight. Allow one inch for expansion.
Storing chaps, jackets and gloves in saddlebags, plastic bags or in trunks is not advised as any moisture from the elements in the leather itself can start the mildew process. Even if the leather is put away dry, in a humid climate, the mildew process will eventually set in.
Mildew is easy to detect on dark colored leathers. It will appear somewhat “dusty white”, grey or green and depending on how long it has been growing, it will have an odor.
If you prefer, you can apply a coat of light oil such as vegetable oil, canola oil or olive oil to the top grain side (the shinny side) instead. It may take a bit of time to soak in so you can use a hairdryer on WARM not hot to heat the leather and encourage the oil to soak in. Use your hands to massage the oil or store bought conditioner cleaner into the leather and work the leather to soften it.
Remember leather is a made up of fibers which, like your muscles can become stiff. The moisture from the damp rage will help soften the fibers and open them up so the oil or conditioner soaks in. You may want to apply more than one coat.
The back side of the leather can also be oiled, however keep in mind that oiling suede may cause oil to come off on your clothing. If the jacket or chaps are lined and the mildew is in the fabric then you can take a damp rag only to the fabric also, do not oil the lining and test a small unnoticeable for alcohol tolerance.
After the leather product is cleaned you will have to air it out to start the removal of the mildew smell. In cases where the mildew was bad, there is no guarantee that the smell will come out.
Unfortunately, mildew is very hard and sometimes impossible to get rid of once it roots in leather. Once in the leather it can begin to grow again; faster. The mold spores can be air born in a closet, taken root in leather saddlebags where chaps or jackets were stored and more. Regular cleaning and a dry storage environment is the only way to keep it from getting started in the first place.
Bugs, road grit and wind can take a toll on your leather gear and your leather saddlebags. Leather can get so dried out that it will become brittle, crack and break, there is no turning back at this point. Leather is a skin that needs “nourishment”; oils and conditioners.
It is easy to maintain your gear through regular cleaning, even if only once a year. Start with a damp cloth as mention above, removing bugs, dust and grit. Next follow Step Three for conditioning.
Remember to store your leather goods in a dry closet with plenty of room so that it can “breath”. You will be glad you did!
Ace High Leathers is committed to excellence in craftsmanship and service. If for any reason you are not fully satisfied with the product please contact me immediately. The item must be returned within 30 days of receipt.
All items must be returned in like new unused condition. All refunds will occur after the product has been received and inspected. Customer to pay the cost of return shipping via USPS Priority Mail with tracking number.
All products are covered by a one year limited warranty to be free from production defects. This warranty does not cover any product that has not been properly cared for as instructed by Ace High Leathers. Not “properly cared for” means any product that has been left for an unlimited amount of time in the elements such as sun or rain and has not been treated as recommended using various leather care products.
Any order found to have been altered or “corrected” in any way before one year from the date of delivery by a business or person other than someone recommended by Ace High Leathers voids the one year guarantee which accompanies custom made products. This also voids free clean and conditioning of products as well.
Any order found to be short on quantity must be inspected by the customer and reported to Ace High Leathers within 7 days of receipt.
International customers must pay all shipping fees on international shipments, both returns, and exchanges. Ace High Leathers is not responsible for any brokerage, duties, clearance fees, added value taxes, and/or other fees incurred. Note to international customers only: do not ship returns to us via UPS.
In the event of cancellation, custom order deposits will be forfeited if production on that item has begun and/or if materials for that particular project has been purchased by Ace High Leathers.
Template deposits are non-refundable.
Closeout or Sale Items are final.
Contact me for further questions
I work very closely with a high end company who produces some of the finest jackets, gloves and more. This company is called Fox Creek Leather. Read More…